We offer delivery services to customers within the specified delivery areas. Please read the following delivery information carefully before placing an order on our website.
- Delivery areas
We currently offer delivery services to addresses within Europe, North America, South America, Africa, and Asia. If you are located outside of these areas, we may not be able to deliver to your address. Please contact us before placing an order to confirm if we deliver to your area.
- Delivery options
We offer the following delivery options:
a) Standard delivery – Orders are usually delivered within 20 – 25 business days.
b) Express delivery – Orders are usually delivered within 12 – 15 business days.
- Delivery charges
Delivery charges vary depending on your location and the delivery option you select. Delivery charges will be calculated and displayed at checkout.
- Order processing and delivery times
We process orders promptly and aim to dispatch them within 3 – 5 business days. Once your order has been dispatched, you will receive a confirmation email with a tracking number. Delivery times may vary depending on your location and the delivery option you select. Please note that we cannot guarantee delivery times, and delivery may be delayed due to unforeseen circumstances such as weather conditions, public holidays, or other factors beyond our control.
- Delivery restrictions
We cannot deliver to P.O. Box addresses. Please ensure that you provide a valid street address for delivery.
- Delivery issues
If you have any issues with your delivery, please contact us as soon as possible. If your order is damaged during delivery, please take photos of the damage and contact us within 3 days of receiving your order. We will work with you to resolve the issue and arrange for a replacement or refund where appropriate.
- Delivery Tracking
You can track the status of your delivery using the tracking number provided in your confirmation email. If you have any questions or concerns about the status of your delivery, please contact us.
We are committed to providing reliable and efficient delivery services to our customers. If you have any questions or concerns about our delivery services, please do not hesitate to contact us.